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Remote support

Our engineers use this tool to see your BEAM PC and help you directly. It only connects when you give us your ID and password, and you can close it at any time.

Download for Windows
RustDesk 1.4.9 · 23.3 MB · Windows
How to connect
  1. Download the file above and double-click it.
  2. Choose Install, or Run without install for a one-off session.
  3. Send your ID and one-time password from the RustDesk window to the NANYTE engineer you are working with.

Do not rename the file. Its name carries the connection settings. If your browser saved it as …(1).exe, delete the older copy and download again.

Only share your ID and password with a NANYTE engineer you are already in contact with. Questions: [email protected].

SHA-256

EAEDEB0088E687BF46F7C46A9C6EA5493CE51F3134DFD6ACBEDB47B5B9136274